We tailor support to your company needs. Below are our the most common scenarios, but please feel free to contact us so we can understand your needs and customize a solution for your company.
Most suitable for companies that receive 0-2 helpdesk requests per user per month.
Most suitable for companies that receive 0-2 helpdesk requests per user per month and have a complex network environment, including servers, VPNs, and multiple locations with VPN connectivity.
Identical to our Proactive option except with a flat fixed rate monthly.